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Access: the Loyalty Language of Exclusivity
What truly makes a customer feel valued? Is it another 10% discount they could get from any competitor? Or is it something deeper? Many loyalty programs are…
Convenience: the Loyalty Language of Ease
Consumers today don’t just want great products or rewards for their loyalty. They want an easy customer experience. That means ordering ahead without waiting in…
Rewards: the Loyalty Language of Give-And-Get
72% of consumers purchase more often from brands when enrolled in their loyalty programs. That’s not by accident. It’s because customers today expect to be…
Customer Recognition: the Loyalty Language of Being Seen
Most businesses think loyalty is built on discounts. But what consumers are truly craving is something far simpler and far more powerful: customer recognition…
The 5 Customer Loyalty Languages Every Business Should Speak
If you run a restaurant, retail store, or service business today, you’ve probably felt the pressure: customers have more options than ever, competition is…
How to Build a Successful Restaurant Budget
Restaurants run on razor-thin profit margins, typically between 3% and 6%. And, over the past five years, food and labor costs have surged by nearly 35%. This…
The 14 Best Referral Programs of 2025 with Examples
Marketing is great. But did you know that the best marketing comes from the people around you? 92% of consumers trust recommendations from friends and family…
SMS Marketing Strategies Every Store Operator Should Know in 2025
Is your foot traffic declining because tech giants like Amazon and Uber Eats continue to raise expectations around convenience, personalization, and speed? To…
The Ins and Outs of Gift Certificates for Restaurants
If you think a restaurant gift certificate or gift card is just another holiday stocking stuffer, think again. For modern restaurants, gift certificates and gift…
TapMango Recognized with the 2025 “Best Customer Support” Award for Customer Engagement Category and More
– We are excited to share that TapMango, a leading customer loyalty and engagement platform, has been recognized with multiple awards, like 2025 “Best Customer…
The Ultimate Guide to Customer Appreciation Gifts
Want to show your customers how much you value them? Good idea. With so many of your competitors fighting for the same dollars, customer appreciation gifts are a…
5 Ways Smart Restaurants Get People Talking
Finding new ways to attract customers and generating sales for your business is now more challenging than ever. And thanks to fierce competition in the food…
Things You Need to Know This Week: January 24, 2022
If you’re running a small or mid-sized business, we know how hard it can be to stay up to date on relevant industry news that could help you increase revenue. To…
Things You Need to Know This Week: January 10, 2022
If you’re running a small or mid-sized business, we know how hard it can be to stay up to date on relevant industry news that could help you increase revenue. To…
Meet the Merchant: Artisan of Skin
#meetthemerchant For the month of March we will be featuring some of our fabulous merchants in a weekly series called March Meet the “Merchant”. If you are a…
Meet the Merchant: CoCoMo
Bubble Tea #meetthemerchant For the month of March we will be featuring some of our fabulous merchants in a weekly series called March Meet the “Merchant”. If…
Meet the Merchant: Carroll’s Corn
#meetthemerchant For the month of March we will be featuring some of our fabulous merchants in a weekly series called March Meet the “Merchant”. If you are a…
Holiday Campaign Ideas for Your Business
Overall, the “Golden Quarter” remains incredibly important to all retailers with up to 30 percent of their annual revenues represented during this sixty-day period…
SoftwareSuggest Award 2020: TapMango Wins Best Value Award
! SoftwareSuggest announced the winners for the SoftwareSuggest Awards 2020 and we’re delighted to announce to be among the winners for “Best Value.” The…
Winter Is Coming: the Top 5 Things a Restaurant Can Do to Survive a COVID-19 Winter
Now that the days are getting shorter and the nights are getting colder, day to day interactions with your customers are starting to change– especially with the…
Live Event: Increasing Sales During COVID-19 and Beyond
The last 3 months changed everything for businesses of all sorts- especially independent eateries. While many businesses closed, we are seeing a lot of emerging…
8 Ways to Cut Your Third-Party Ordering Fees by 90%
Third-party ordering services like UberEats, DoorDash, and GrubHub provide restaurants with excellent options for marketing their locations locally and growing…
How to Track Your Restaurant Marketing Campaigns?
Just like any other business, restaurants also need effective marketing campaigns to be successful. Tracking your restaurant marketing efforts can be a very…
7 Fun Back to School Campaign Ideas
Back to School season is a great time to recruit new loyalty program members and drive traffic to your business. Here are 7 fun campaign ideas to inspire you: 1…
Reward Your Employees with Your Loyalty Program
In addition to rewarding your loyalty customers and soliciting new business, you can use your loyalty program to manage and reward your customers. In celebration of…
4 Ways to Leverage Existing Customers to Grow Your Business
Want to grow your business without spending thousands of dollars on marketing and advertising? Here are some great ways to get your existing customers to help you…
8 Reasons Why Your Customers Should Be Using Your App
It’s time to promote your mobile app to your customers. With TapMango, you get your own custom mobile app that’s branded to your business. With this app, your…
5 Reasons Why You Should Be Using Instant Deal
The Instant Deal feature allows you to run a 24 hour flash sale where you can send a deal directly to your customers via text or email. Your customers can then…
Top 5 Ways to Get to Know Your Customers
One of the best ways to grow your business is to build a relationship with your customers; however, many businesses are struggling to do so as only 37% of…
A New Faster Way to Sign up Customers
We are excited to launch our new tablet branding designed for businesses with high foot traffic. With this new design the enrollment process becomes much easier and…
10 Tips to Keep Your Customers Happy
In celebration of the International Day of Happiness, we’re sharing with you our top 10 tips to keeping your customers happy. Here are a few of the many ways you…
Are You Getting the Most Out of Your Lightspeed Integration?
Did you know that TapMango’s integration with Lightspeed is one of the most robust POS-Loyalty integrations on the market? Even if you’re already integrated there’s…
Merchant Spotlight: Pet Food Platters
Meet Aaron and Artichoke from Pet Food Platters, a pet boutique specializing in raw pet foods. In this edition of the cutest merchant spotlight we’ve ever done, we…
3 Last-Minute Ways to Save Black Friday with Loyalty
Black Friday should be a frenzy for your customers, not for you. Find out how your rewards program can make this busy weekend a lot more fun for your customers and…
5 Steps to Get More Customers to Join Your Rewards Program
So you’ve launched a rewards program but it’s not getting traction. Maybe you’re just starting out and you’re scratching your head about what to do next. How do you…
Merchant Spotlight: La Bohème Café Patisserie
We took a trip to this French-inspired coffee shop in Toronto to sample their delectable dishes. Steps away from Eglinton station lies a quaint French café that…
Top 4 Ways to Use Loyalty in Trade Shows
Exposing Your Business at Expos: Using Loyalty to Network and Grow Your Business at Trade Shows As a small business, you really do have to be the jack of all…
The Newfound Importance of Customer Centricity
Right now, we are living in the age of innovation. We have lived through the inception of the internet and computers, and continue to bear witness to…
What Not to Do with a Rewards Program
Having a rewards program may be the best choice for your business, as it creates an incentive for the customer to return; however, this strategy is not…
A Rewards Program Needs an Identity
It’s no secret that more and more small businesses are taking on the services of a rewards program provider to bolster their sales and increase customer…
CUSTOMER LOYALTY WHY CUSTOMERS LOVE IT… WHY YOU WANT IT…
The Customer Loyalty Craze In today’s day and age, as a small to medium business owner you must ask yourself (and if you don’t, you should), what can you do to…
CUSTOMER LOYALTY ENABLES BRICK AND MORTAR GAME STORES TO OVERCOME MODERN CHALLENGES
Changing the Game! From Crazy Eights to Call-of-Duty, Minecraft to Magic the Gathering, the gaming industry is absolutely massive. Gone are the days that gaming…
LOYALTY PROGRAMS AND WHAT THEY BRING TO YOUR BUSINESS
Loyalty 3.0 In the retail world, where the emphasis is placed on customer experience, what merchants can offer to consumers is crucial to success. One of the…
Connect and Collect – Get Customer Referrals
Engaging with customers in the age of referrals In today’s era of instant, infinite media, society has been flooded with advertisements, and each individual…
Shaping up with Nutrition Shop Loyalty
USING A CUSTOMER LOYALTY PROGRAM TO ENHANCE YOUR NUTRITION SHOP Source: Your Total Body Your mom always said to take your vitamins, and Vitamin Loyalty is the…
Restaurant Loyalty Spotlight – GET GRILL
Chef Bab T is the maverick behind GET GRILL and needed to find a way to keep his customers coming back, without necessarily giving away too much free stuff…
What Is a Loyalty Program?
? Loyalty programs are marketing efforts that reward, and therefore encourage, loyal buying behavior, behavior which is potentially beneficial to the firm…
7 Father’s Day Marketing Ideas Geared to the Family
Get the grill fired up, get your polos pressed, and prepare your best puns because Father’s Day is just around the corner. From survival kits to dad joke…
How a Selfie Can Bring Thousands to Your Shop
“A picture is worth a thousand words” – English idiom. Communication is ever-dynamic – from smoke signals that warn of approaching invaders to tweets featuring…
Harnessing the Power of Customer Feedback
Acquire and Use Customer Feedback in a Customer Centric Market In today’s age of customer-centricity, the number one factor that retail stores compete for is the…
TapMango Update to Customers and Partners
Due to the recent news regarding the COVID-19 virus, we recognize that this will be a challenging time for the small business community. During this time, TapMango…
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